Commons
Smart Resident AI
Know who is leaving before they tell you.
A renewal survey asks a resident what they intend to do. Commons reads what they actually do — then scores it, shows you how accurate that score is, and hands your community manager a ranked list for the week.
Who it is for: Owners, asset managers, and on-site community managers
How it works
Connect Entrata
Commons reads lease dates and work-order status. It writes nothing back except tickets you approve.
The model learns your property
It trains on three years of that property's own history and reports its accuracy before you act on any score.
Your manager gets a list
Ranked actions each week, with the attribution behind every score so a number can be argued with.
What it does
Renewal probability with stated accuracy
Retention model v2.4 scores every resident. It reports AUC 0.81 on held-out leases and ships its calibration curve beside the number.
Nine features, none of them payment behaviour
A resident who pays late is not a resident who is leaving. Payment history is excluded from the model deliberately, and the product says so on screen.
Per-resident attribution
See whether a score moved because engagement fell or because a work order went unresolved. Those are two different conversations.
Engagement is one input of nine
Residents who are happy also show up, so engagement is reported as a correlate rather than a cause — on the chart itself, not in a footnote.
Reads from Entrata, writes back only approved tickets
Commons syncs lease dates and work-order status. Your ledger stays in Entrata, and Commons never writes to it.
Concierge containment in staff hours
Containment is reported as hours returned to the leasing office. Deflection is not the same as an answer.
Pricing
How this is priced
Priced per door, per month, and only after a paid pilot on one property — we would rather show you a calibrated model on your own leases than sell you a forecast. No implementation fee.
We do not publish a rate card, because the right number depends on volume. Email us and you will get a figure, not a discovery call.